- 1800 767 766
- Australia Wide Service
Find quick answers to common questions about our services, coverage, memberships and roadside recovery.
Everything you need to know about your Recover My Ride membership and motorcycle roadside recovery Australia-wide.
Log in to your account via Member Login on the website. From there you can update your personal or company details, such as your address, phone number and email address.
First, make sure you’ve added and paid for your first motorcycle, as this sets up your account. After that, go to Join / Add To Your Account on the homepage and select Already A Member. Enter your username and password, fill in the motorcycle details, accept the terms and conditions, and continue to payment.
Open a support ticket from your account with the new motorcycle’s make, model, year, VIN and registration number. We’ll update your policy within 24 hours.
Requests made through your account help us confirm you’re the account holder, which keeps your policy secure.
Renewal invoices are created automatically. We’ll email you reminders when your policy is close to expiring, and you can pay the invoice from your account by PayPal or another payment method.
Yes. Log in to your account and go to Billing & Payment Methods. You can update your card details there, or add a card so your policy renews automatically each year.
Open a support ticket from your account and ask us to cancel your automatic payment method.
Open a support ticket from your account and ask us to cancel your roadside recovery policy.
Yes. We offer instant cover Australia-wide, so call 1800 767 766 and we’ll help you. You won’t be left stranded on the side of the road.
No, we don’t send out membership cards. Once you join, save our roadside recovery number, 1800 767 766, in your phone so you have it when you need it.
Yes, terms, conditions and limits apply. Please read the Terms and Conditions before deciding whether Recover My Ride roadside recovery is right for you.
